Download error with xlsx files

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Download error with xlsx files

Postby jbrw3d » Mon Apr 25, 2016 6:29 pm

Hi there,

I hope that someone can assist. As a professor, I upload an excel .xlsx file against a lesson. I then login as a student and download the file, when I try to open it I get an error message

"Excel cannot open the file because the file format or file extension is not valid. Verfisy that the file has not been corrupted and that the file extension matches the format of the file"

I can open the original source file without an issue so it does not appear as though there was anything wrong with the files before it was uploaded.

I have tried downloading the file using Chrome & Firefox with the same results.

I am running Office 2016 - but get the same results with Office 2013

Any help would be greatly appreciated
jbrw3d
 
Posts: 10
Joined: Mon Jun 16, 2014 12:24 am

Re: Download error with xlsx files

Postby vprountzos » Tue May 10, 2016 7:17 am

Hello,

What eFront version you have installed?

Kind regards
vprountzos
 
Posts: 589
Joined: Tue Feb 19, 2013 11:06 am

Re: Download error with xlsx files

Postby jbrw3d » Wed Jun 01, 2016 6:30 pm

3.6.15 Community
jbrw3d
 
Posts: 10
Joined: Mon Jun 16, 2014 12:24 am


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