I've done some searching but can't find what I'm after...
Basically I'm looking for a run down on how the Certificate system works? I'm trying to get certificates for both lessons and courses (in different situations, not at once) and I'd like to have these as customised PDFs eventually. To start with I looked into the .rtf certificates built into the system but they are always generated with double letters in the pulled fields.
Then I tried the certificate functionality on the efront educational trial but even that is giving me double letters
Putting that aside I tried getting the certificate as a PDF but no matter what I do I can't get it to work. I've entered functional Livedocx credentials into both my own and eFront's demo systems and still nothing; it just spits out a .rtf file with double letters.
What am I doing wrong? Can someone please give me a walkthrough on certificates?