Installation on hosted web site

[santanamadamon]

Hello everyone,

I'm very new to eFront, this is my first installation. I am trying to install eFront on a hosted web server but I'm having some difficulty.

What I'm doing is uploading the entire eFront package (folders: backups, libraries, pear, upload, www, zend) to my hosted account inside a folder called eFront. I then navigate to the install.php file using the path www.domain.com/eFront/www/install/install.php. I get the initial "Welcome to eFront's installation wizard! Click on a button below to start." message w/ the New Installation button. I press the start button, wait about 2-3 minutes and then I receive the following error message.

Fatal error: Maximum execution time of 90 seconds exceeded in \\hosts85441\home\users\web\accountnum\hostname\eFront\www\install\install.php on line 17

Looking at line 17, $path = "../../libraries/", i'm assuming it cant find/read this dir, but I'm really not sure.

I'm sure I'm not doing something right, any help would be greatly appreciated!

[skippybosco]

@santanamadamon: 90 seconds should usually be long enough for installation to complete, but if you want to try and extend that you can do so by creating a file called php.ini and putting the following in it:

Code: Select all

max_execution_time = 360

Copy the file to your efront\www\install directory. This will increase your maximum execution from 90 seconds to 360 seconds.

[shalb]

Sometimes it happens, that not all files are uploaded or not uploaded completely. This could be a reason for not executing the task, too.

[santanamadamon]

Thank you for the suggestions.

I found 2 php.ini files inside eFront, one in www/install and one in www. I added in "max_execution_time = 360", and now I get a different error after about 2 minutes, so we may certainly be on the right track.

The error I am now receiving is;

The webpage at http://www.domain.com/eFront/www/instal ... php?step=1 might be temporarily down or it may have moved permanently to a new web address.
Error 101 (net::ERR_CONNECTION_RESET): Unknown error.

And what is strange is if I change the url from install.php?step=1 to install.php?step=2 the db data screen appears. It seems to only timeout on step 1.

I have also uploaded the installation files again in case some didn't get uploaded or not uploaded completely.

Please let me know if there is anything else I should try.

Thank you again for the responses.

[skippybosco]

are you entering localhost for the sql host name? should this be something different for your host provider? (who is your host?)

[shalb]

Could be helpful to post your configuration (OS, Browser etc.). And have a look in Google with Error 101, might have a solution there.

[santanamadamon]

I got the installation to complete, I'm not sure if it will cause any problems the way I did it but I'm hoping everything will work fine.

I just skipped to step 2, entered in the db info which worked just fine and once that was complete I got the completed screen and have been able to login to eFront.

I hope there wasn't anything in step 1 that I had to configure/set that I would have missed going straight to step 2, but hopefully there wasn't and everything will run just fine.

Thank you for your help/suggestions, I greatly appreciate it!!